Returns & exchanges

For help with a return, exchange, damaged parcel or order issue, please use our contact form and include your order number.

Before sending anything back

Contact us first so that we can provide the correct return instructions and return destination. Do not send a parcel to an unconfirmed address.

Your rights

Nothing on this page limits applicable statutory consumer rights. The final merchant contact details and full returns policy must be completed before the store opens for sales.